FREQUENTLY ASKED QUESTIONS

Do the treatments hurt?

No, you may experience a slight sting and heat and mild discomfort with laser treatment. None of the facial treatments are uncomfortable and in fact are quite relaxing.

How long does the treatment take?

From 15 minutes to a maximum of 2 hours, depending on the areas treated.

How frequently should I attend?

Approximately monthly for laser hair reduction. This interval will lengthen after the first few treatments as the regrowth will slow down.

Do I need to grow the hair before treatment?

No it is not desirable – in fact you will be asked to shave or trim the hair from the surface beforehand.

Is it safe?

IPL treatment has been approved as safe and effective by the Food & Drug Administration in the USA. Lasers have been used safely in medical practice for a number of years but should only be operated by trained and qualified staff.

Can I use sunbeds, fake tan or have a sun tan during laser treatment?

No it is not possible to treat over a sun tan. If using fake tan, it should be worn off first in the area being treated.

I have a young daughter who would like laser treatment. Will she be suitable?

All patients must be over 18 years of age for laser and injectable treatments. There is no age limit on other treatments.

Are there any contra-indications to treatment?

Epilepsy, lupus, diabetes and cancer will probably make you unsuitable for most treatments. Also, there are some medications which are incompatible which will be checked before any treatment commences.

What are your opening hours?

It varies from branch to branch but all have day time and evening appointments available and most are open on Saturdays also.

What payment methods are available?

Cash, cheques, credit/debit cards (most major cards). Interest free credit is available subject to status and conditions.

My sister/mother/best friend is interested too. Can I bring her along?

You are welcome to bring someone along with you to the consultation and if you both go ahead with treatment you will both receive an incentive.

Which treatment is best for me?

Book a free consultation. There is no obligation and our therapist will be able to assess you individually and advise you on how to proceed.

I have polycystic ovary syndrome, can you help me?

A large number of PCOS patients are being assisted by us. In fact, we are already linked to a PCOS clinic which is referring patients to us.

What type of laser do you use?

Intense pulsed light (IPL) and NdYag. There is a big advantage in having both as the NdYag will vaporise the hair, removing it instantly, giving a smooth result. The IPL is particularly suitable for larger areas such as backs and legs.

Not all systems are available in all branches, so please check with your therapist/nurse.

How do I prepare for a treatment/consultation?

Refrain from any form of depilation for 2 weeks before your appointment, we need to assess the extent of the hair to assess the number of treatments. Please do not remove the hair prior to attending a consultation.

Please avoid the use of:

Sunbeds
Self tan
Vitamin A and AHA products
Saunas/steam baths
Suntanning

Will I be suitable for treatment?

The majority of patients are, however there are some exceptions:

Pregnancy
Keloid scarring
Photo sensitivity inducing drugs
Compromised immune system

Can all areas be treated?

Yes, with the exception of the brow bone as this is too close to the eyes.

Is it permanent?

The hair follicles which have been destroyed are not capable of producing further hair. However, dormant hair follicles can be activated due to major hormonal disruption.